1. What is a Pre-Order?

A pre-order allows you to reserve a product before its official release date. Products available for pre-order are typically new releases, upcoming trading card sets, board games, or collectibles.

2. Payment for Pre-Orders

  • Payment is charged at the time of placing the pre-order unless otherwise stated on the product page.
  • All pre-orders are secured on a first-come, first-served basis.

3. Release Dates & Shipping

  • Estimated release dates are provided on the product page.ShuffleSmith will ship pre-orders as soon as the product becomes available.
  • If a release date is delayed, we will notify you via email with updated shipping information.

4. Cancellations & Refunds

  • You may cancel your pre-order at any time before it ships for a full refund.
  • Once a pre-order has shipped, our standard Refund & Returns Policy applies.

5. Changes to Pre-Order Details

  • Product details, pricing, and release dates may change.
  • Any significant changes will be communicated to customers who have pre-ordered.

6. Shipping & Tracking

  • Pre-orders are shipped using trusted carriers: USPS, UPS, FedEx, or Aramex.
  • You will receive tracking information via email once your pre-order is shipped.

7. Contact Us

For any questions regarding your pre-order, please contact us:

Address: 6768 Edge Cliff Dr, Alexandria, VA 22315, USA
Email: contact@shufflesmith.shop
Phone: +1 (667) 237-7182