1. 30-Day Free Returns

We offer a 30-day money-back guarantee on all eligible items. If you are not fully satisfied with your purchase, you may return it within 30 days of delivery for a full refund.

2. What Can Be Returned

  • Sealed items (booster boxes, unopened packs, board games, model kits, collectibles).
  • Items must be unused, unopened, and in their original condition.

3. Non-Returnable Items

  • Opened booster packs or any used collectible card product.
  • Gift cards, digital content, or redeemed codes.
  • Items marked as “final sale.”

4. Free Return Shipping

  • All returns are free.
  • Shufflesmith covers the cost of return shipping.
  • No restocking fees will ever apply.

5. Refund Process

  • Refunds are issued to the original payment method.
  • Processing typically takes 3–7 business days after we receive your return.

6. How to Start a Return

  1. Email contact@shufflesmith.shop or call +1 (667) 237-7182 within 30 days of delivery.
  2. Provide your order number and the item(s) you wish to return.
  3. We will give you a prepaid return label and instructions.

7. Return Address

Shufflesmith – Returns
6768 Edge Cliff Dr
Alexandria, VA 22315
USA

8. Contact Us

Email: contact@shufflesmith.shop
Phone: +1 (667) 237-7182
Address: 6768 Edge Cliff Dr, Alexandria, VA 22315, USA